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Anne Wallace, President of the Identity Theft Assistance Center

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WHAT TO KNOW ABOUT DATA BREACHES

~ Protect Your Identity Week is October 16 to 23 ~

October 2011

(Washington, D.C.) — An individual consumer’s information – social security number, date of birth, address – is used by many organizations, often over long periods time. Schools, healthcare facilities and retailers use it to maintain accounts and administrative files. The information can fall into the wrong hands, either through negligence or malicious intent, putting the consumer at risk of fraud and identity theft, depending on the type of information that was compromised.

Forty-six states have laws that require companies to notify consumers in the event their personal data has been breached. Given the high-volume of data breaches, consumers may receive multiple notices from multiple companies. Many choose to ignore the notices or fail to take advantage of identity theft protection services. However, research shows consumers should take these notices seriously: consumers who receive these letters are four times more likely to become victims of identity theft than those who don’t (source: Javelin Research & Strategies).

Some important information about data breaches:

  • 1. Some data breaches are more serious than others. Data breaches involving identity-level information (e.g., SSN, address, phone number) are likely to be more harmful to consumers and industry than those involving replaceable account numbers. Deliberate identity-level breaches pose the greatest potential for harm to businesses and consumers. Accidental data breaches are less likely to be harmful than those resulting from an intentional “hack” or hardware theft. Data breaches come from many sources. Negligence, cyber attacks, lost or stolen devices, employee theft, or negligence on the part of the organization or one of their vendors, are all sources of data breaches.

  • 2. Credit card and debit cards numbers are targeted by hackers. Not all card breaches result in identity theft, it depends on what information on the card was compromised. If your financial services company is notified of a breach involving your account information, they’ll act immediately to shut down the account and issue a new card.

  • 3. Data breaches have decreased, but cyber criminals increasingly are attacking databases that contain personal information. Data breaches appear to be decreasing since reaching high levels in 2008. Most breaches are because of negligence, but a recent study of business breaches shows that malicious or criminal attacks are on the rise, which is worrisome.

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