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Small Business Use of Social Media

May 2011

Stations, the following is a news announcement. Suggested lead in 3, 2, 1…

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A new survey finds that 73% of small businesses now use social media marketing. But that doesn't mean that other tools like email marketing are going by the wayside.

Mark Schmulen from Constant Contact says the data suggests that more small businesses are now using social media, email and other online marketing tools together to increase their impact.

(SCHMULEN)

IN OUR SURVEY, WE ASKED MORE THAN 1,500 SMALL BUSINESSES WHAT KEEPS THEM UP AT NIGHT: EIGHTY PERCENT REPORTED ATTRACTING NEW CUSTOMERS. ALMOST SEVENTY-FIVE PERCENT REPORT USING SOCIAL MEDIA TO ADDRESS THAT CHALLENGE. BUT, E-MAIL MARKETING REMAINS THE FIRST AND MOST FREQUENT TOOL THAT SMALL BUSINESSES TURN TO, TO CONNECT WITH CURRENT AND NEW CUSTOMERS. IN FACT, SEVENTY-TWO PERCENT CHECK EMAIL SIX OR MORE TIMES A DAY. SO WHAT'S THE WINNING FORMULA FOR GROWING A SMALL BUSINESS? THE SURVEY SUGGESTS IT'S ACTUALLY A COMBINATION OF THE TWO. E-MAIL LIGHTS THE FIRE AND SOCIAL MEDIA FANS THE FLAMES.

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For more information, visit www.constantcontact.com.

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