FIVE-TIME WINNER, U.S. POSTAL SERVICE
AGAIN NAMED 'MOST TRUSTED'
~ Consumers Rank
USPS at Top of 74 Agencies in Ponemon Institute Survey
~
March 2009
Washington, D.C. - The premier
privacy trust study in America has named the U.S. Postal
Service (USPS) the "Most Trusted Government Agency"
for an impressive fifth year in a row. More than 87
percent of the 7,000 Americans surveyed by the Ponemon
Institute in its 2009 Privacy Trust Study of the United
States Government ranked the Postal Service first among
74 agencies.
The top ranking means Americans
trust USPS as the government agency best able to keep
their information safe and secure. The average score
among federal agencies included in the survey is 50
percent. USPS has a 230-year tradition of trust.
Americans depend on the security
of the mail and they trust the Postal Service to protect
their privacy. The number one ranking, in part, to the
trusted relationship Americans have with letter carriers
who deliver mail to every home and business across the
country. Many know their letter carriers by name and
see them as welcome and trusted members of the local
community.
The survey asked 7,000 Americans,
selected at random, to rank federal agencies based on
their ability to handle and protect personal information.
Questions ranged from factors that create trust in an
agency and how confident consumers are that the agency
will protect their information, to limiting the amount
of information collected.
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